I have struggled with a lack of self-confidence in teaching/leading. I have always thought that I didn’t know enough to be able to lead and loved to serve instead. I seemed to have always fumbled with words. You have showed me step by step instructions on how to start strong and end well. By working together and going through each section piece by piece, I gained confidence. I liked the one-on-one, face-to-face, sessions with you. You really challenged me to keep going and keep learning till it wasn’t so overwhelming. Thank you, Mark, for taking the time to work with me. It is truly amazing how the effects of this really are.